RescueRigger -- Product Support

Get Started

Click here to upgrade to version 7.0.

Learn about adding gear for the industrial, rope access, and theatrical rigging industries here.

If you already own v7.0, choose Check for Updates from the RescueRigger Help menu to see if a newer version exists (or download the latest version here).

View the revision history to see the changes to RescueRigger.

Installation Issues

Learn more about license keys. Contact us if your key doesn't work.

Learn how to reinstall version 7.0 or an older version.

Learn how to reinstall the RescueRigger gear.

Missing gear? Try these steps.

Learn More

Solve Problems

Print the RescueRigger Reference Card and Quick Start Tutorial. (The Tutorial is designed to be printed on both sides of a single piece of paper.)

Watch the free training videos to get the most out of RescueRigger.

Purchase books about rigging.

Learn how to use RescueRigger images in Microsoft PowerPoint.

Read tips on creating Addins using Photoshop.

View the revision history to see the changes to RescueRigger.

Having problems on Microsoft Vista? Click here.

If an error message is displayed, make sure you have the latest version and then contact us with details about the error message.

If you have questions regarding the use of RescueRigger, please choose RescueRigger Help from the RescueRigger Help menu. If the Help file does not answer your question, please contact us.

System Requirements

RescueRigger requires Windows 95 or later. Some features, such as curved ropes, require Windows XP or Vista. RescueRigger is not available for the Macintosh OS.

You will need to be connected to the Internet the first time you run RescueRigger to verify your license key.

RescueRigger version 7.0 requires approximately 60 megabytes of disk space.