Select Check for Gear Updates from RescueRigger's Help menu to download and install the most recent gear. If you have problems during the gear installation process you may need to manually reinstall all of the gear as explained in the following steps.

   1    RescueRigger should already be installed on your computer. You should be able to run RescueRigger without being prompted for your license key.
       
  2  

This step is optional and should only be done if you have duplicate gear (i.e., multiple pieces of the same gear in the Gear Panel).

Delete the folder named “C:\Program Files\Iterum\RescueRigger\Addins” from your computer.

This removes all of the existing Addin gear from RescueRigger which will help prevent duplicate gear. If you created your own Addin gear, you should selectively delete all of the files in this folder except your gear.

       
  3   Click here to download the gear setup program.

(RescueRigger involves two setup programs. One installs the actual RescueRigger program and the other installs the gear.)

       
  4   In the File Download box, click Open or Run this program from its current location.
       
  5   You will be prompted to shut down (i.e., close) RescueRigger if it is running.
       
  6   When the gear setup program prompts you for the Destination Directory, specify
"C:\Program Files\Iterum\RescueRigger" (do not append "Addins" to the directory name).
       
  7   When RescueRigger is launched, you will be told that new gear is available. Choose Import Now.
       
  8   After importing the new gear, choose Tools and then Options from the menu bar. Select the Gear Panel page in this dialog. The bottom of the dialog should show that approximately 190 pieces of gear are installed.

Please contact us if you need assistance with this process. Be as specific as possible regarding any problems you encounter.

 

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