vRigger — Product Support

Installing

Learn how to reinstall vRigger or move vRigger to a new computer.

Upgrading

If you already own version 8.0, choose Check for Updates from the vRigger Options dialog to see if a newer version exists (or you can manually download the latest version).

If you own an earlier version, click here to upgrade to version 8.0.

You can view the revision history to see changes to vRigger.

Learn how to add gear for the industrial, rope access, and theatrical rigging industries.

Solving Problems

Click here if gear is missing from the Gear panes.

If an error message is displayed, make sure you have the latest version and then contact us with details about the error message.

System Requirements

vRigger requires Microsoft Windows XP or later.

Although vRigger is designed for PCs, Macintosh computers that dual boot to Microsoft Windows can run vRigger.

You need to be connected to the internet the first time you run vRigger to verify your license key.

vRigger version 8.0 requires approximately 70 megabytes of disk space.

Learning More

Watch the free training videos to get the most out of vRigger.

Download sample rigging files.

Purchase books about rigging.

Read tips on creating gear images using Photoshop.

View the revision history to see recent changes to vRigger.

If you have questions, press F1 while running vRigger and search the Help file. If you can't find a solution there, please contact us.